Return Policy

OUR POLICIES

1. For hygienic reasons, we do not accept returns on any duvets, down blankets, pillows, protectors, towels, sheets, blankets, featherbeds or custom orders.

2. For hygienic reasons, we cannot accept returns on any items that are not in their original packaging with original tags still intact. We do not accept items that have been washed or used.

2. For hygienic reasons, we do not accept returns on any duvets, down blankets, pillows, protectors, towels, sheets, blankets, or featherbeds.

3. The cost of shipping any items returned to Beddazzle Bedroom & Bathroom Studio will be paid by the customer.

4. We do not offer refunds on any bespoke service orders, which includes custom measurements, custom stitch colours, custom colour ways, custom backing, monogrammed or embroidered items,  and non-regular stock items.

5. Any shipping fees paid on the initial order will not be refunded.

6. All items discounted at 25% off or more are FINAL SALE.

7. All clearance items are FINAL SALE.

8. Before making a return, please contact us at 1 519 915 1317 or email at info@beddazzle.com.

9. A 10% re-stocking fee will apply to returned items that need to be pressed and/or repackaged.

IN STORE PURCHASES

We offer refunds on stock items within 14 days of purchase, and exchange or store credit within 14 days of purchase. Upon inspecting to ensure all items are in perfect and unused condition with all packaging and tags, payment will be refunded or you will be provided with a store credit. A 10% re-stocking fee will be applied to all merchandise that requires pressing and/or repackaging.

ONLINE PURCHASES

We offer refunds or exchanges within 10 business days after the customer has received and signed for the goods, if the items arrive to the customer damaged. Refunds may only be processed online. We ask that you notify us of the return either by emailing us info@beddazzle.com or by calling 1-519-915-1317 (Monday to Friday 10am-5pm.) Packages must be returned to the mailing address below. Initial shipping fees and all costs on returns are the customer's responsibility. Upon our inspection to ensure all items are in perfect unused condition, with all packaging and tags intact, payment will be refunded. 

A 10% re-stocking fee will be applied to all merchandise that requires pressing and/or repackaging. If you are located within the greater Windsor-Essex County area, you may return the goods directly to the store and your refund will be processed online within 2 business days. Please be aware that customers in the U.S will bear the sole responsibility for any taxes and duties or customs may have charged for the goods when they entered the country.

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Please return your packages with a copy of your order invoice to:

RETURN ADDRESS

Beddazzle Bedroom & Bathroom Studio

2390 Central Avenue

Unit 1

Windsor, Ontario

N8W 4J2